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How does Zendesk email tracking work?

Posted: Tue Jun 01, 2021 11:10 pm
by Govolo
How does Zendesk email tracking work?

Re: How does Zendesk email tracking work?

Posted: Wed Jun 02, 2021 1:24 am
by Rostos
Everything is pretty simple here - email tracking zendesk allows you to discover and track how the delivery of emails from you to customers works. That is, you will have an idea of ​​how many times and which letter the customers opened, how quickly it was read, and other data that in the future will allow you to assess the quality of service and the level of sales in general. It is also convenient that through this program you can control access to the application for certain subjects.